In the Philippines’ dynamic telecommunications landscape, mobile number prefixes serve as more than just digits—they’re identifiers that connect you to specific networks and services. The 0981 what network question is simple to answer: this prefix is operated by Smart Communications, representing one of the country’s major mobile network allocations.
=Whether you’re a current Smart subscriber, considering switching networks, or simply curious about how mobile prefixes work in the Philippines, understanding the 0981 network offers valuable insights into Smart’s service ecosystem.
This comprehensive guide explores everything from the technical infrastructure behind 0981 numbers to practical information for subscribers, providing both casual readers and telecom enthusiasts with a thorough understanding of this Smart Communications network prefix.
Smart Communications: Company Overview
Smart Communications stands as one of the Philippines’ telecom giants, with a legacy dating back to 1991 when it was established as a wireless communications provider. Now a wholly-owned subsidiary of PLDT (Philippine Long Distance Telephone Company), Smart has evolved into the country’s leading mobile network operator with approximately 75.6 million subscribers as of 2023, according to PLDT’s annual report.
Smart’s journey began with simple call and text services but has since expanded to become a comprehensive digital lifestyle provider offering mobile internet, digital financial services, and entertainment options. The company’s footprint extends across the Philippine archipelago with network coverage reaching 96% of the population.
As part of the PLDT Group, Smart operates alongside sister brand TNT (Talk ‘N Text), which targets the mass-market segment. Together, they maintain a 58% market share in the mobile telecommunications industry, positioning Smart as a dominant force competing primarily with Globe Telecom and DITO Telecommunity.
Smart’s infrastructure includes over 76,000 base stations nationwide, supporting various technologies from 2G to 5G. The company was also the first to launch 5G services in the Philippines in 2020, demonstrating its commitment to technological advancement.
Understanding the 0981 Prefix
The 0981 prefix was introduced by Smart Communications in 2018 as part of the National Telecommunications Commission’s (NTC) allocation of additional mobile number blocks to accommodate the growing subscriber base in the Philippines. This prefix falls under Smart’s primary number series, which includes other prefixes like 0918, 0919, 0920, 0921, and 0928.
From a technical standpoint, 0981 follows the Philippine mobile numbering plan format:
- 0 – National trunk prefix
- 98 – Network identifier for Smart Communications
- 1 – Series identifier within Smart’s allocation
- Followed by seven additional digits that make up the subscriber’s unique number
When used internationally, the 0981 prefix is written as 63981, where 63 is the country code for the Philippines, replacing the trunk prefix 0.
The geographical distribution of 0981 numbers doesn’t correspond to specific regions, as mobile numbers in the Philippines are not geographically bound. This means a subscriber with an 0981 number can obtain it anywhere in the country and use it throughout the Philippines without regional restrictions.
According to the NTC’s numbering plan database, the 0981 prefix was initially allocated with a capacity for 10 million unique numbers. As of 2023, approximately 62% of the available numbers have been assigned to subscribers, indicating that this prefix still has substantial room for growth.
Technical Aspects of Smart’s 0981 Network
The 0981 prefix operates on Smart’s unified network infrastructure, which encompasses multiple technologies to provide comprehensive coverage and service quality. This infrastructure includes:
Network Technology Support
0981 numbers operate across Smart’s full spectrum of network technologies:
| Technology | Frequency Bands | Maximum Speeds | Primary Use Cases |
|---|---|---|---|
| 2G (GSM) | 900MHz, 1800MHz | 384 Kbps | Voice calls, SMS |
| 3G (UMTS/HSPA+) | 850MHz, 2100MHz | Up to 42 Mbps | Basic data, voice |
| 4G (LTE/LTE-A) | 700MHz, 850MHz, 1800MHz, 2100MHz, 2600MHz | Up to 1 Gbps | High-speed data |
| 5G | 3.5GHz (n78), 2.6GHz (n41) | Up to 10 Gbps | Ultra-high-speed data |
All 0981 numbers have access to Smart’s most advanced network technologies, including 5G in areas where coverage is available. According to Smart’s 2023 network report, approximately 85% of 0981 users regularly access 4G/LTE networks, while 5G adoption among these subscribers has reached approximately 12%, showing steady growth since the technology’s introduction.
Spectrum Allocation
Smart holds significant spectrum assets that support the 0981 network prefix:
- 700MHz band: 10MHz (formerly used by ABS-CBN)
- 850MHz band: 10MHz
- 1800MHz band: 20MHz
- 2100MHz band: 15MHz
- 2600MHz band: 40MHz (including TD-LTE)
- 3.5GHz band: 100MHz (for 5G)
This diverse spectrum portfolio enables Smart to optimize network performance based on specific geographical and usage conditions. The low-frequency bands (700MHz, 850MHz) provide excellent coverage and building penetration, while higher frequencies (2600MHz, 3.5GHz) deliver enhanced capacity for high-density areas.
According to the latest Ookla Speedtest Intelligence data, Smart’s network supporting 0981 numbers achieves average download speeds of 32.84 Mbps and upload speeds of 6.72 Mbps across all technologies nationwide, with significantly higher performance in urban areas where 5G deployment is more extensive.
Consumer Benefits of Smart’s 0981 Network
Subscribers with 0981 numbers can access the full range of Smart’s service offerings, with some distinct advantages and considerations:
Plans and Promotions
Smart offers various prepaid and postpaid plans for 0981 subscribers:
Prepaid Options:
- Smart Prepaid Regular load packages
- All Data packages (from 1GB for ₱99 to unlimited data options)
- “Magic Data” packages for pure data usage
- “All Out Surf” packages combining data, calls, and texts
Postpaid Plans:
- Smart Signature Plans (starting from Plan S at ₱999 to Plan L at ₱1,999)
- Smart Infinity (premium plans starting at ₱3,500)
While there are no promotions exclusively for 0981 numbers, these subscribers have equal access to all Smart network promotions. The company occasionally offers special regional promotions that may have higher allocation rates for newer prefixes like 0981 to encourage adoption.
Network Performance
Based on independent network testing by OpenSignal’s 2023 Philippine Mobile Network Experience Report, Smart’s network that supports 0981 numbers delivers:
- Download Speed Experience: 19.5 Mbps (42% faster than the nearest competitor)
- Upload Speed Experience: 4.8 Mbps
- 4G Availability: 86.7%
- Video Experience: 65.3 out of 100 (Very Good rating)
- Games Experience: 63.2 out of 100 (Good rating)
- Voice App Experience: 79.8 out of 100 (Good rating)
In terms of reliability, Smart’s network supporting 0981 numbers maintains an average uptime of 99.7%, according to the company’s network performance metrics. Urban areas naturally experience better performance metrics, with Greater Manila Area users reporting average download speeds exceeding 45 Mbps.
Comparative Analysis with Other Smart Prefixes
From a technical standpoint, there’s no performance difference between 0981 and other Smart prefixes like 0918 or 0919. All prefixes utilize the same network infrastructure and have identical access to Smart’s services.
The primary difference lies in perception and number availability. As a newer prefix, 0981 numbers typically have better availability of desirable number combinations (like repeating digits or memorable patterns) compared to older prefixes like 0918, which were issued earlier and have fewer “premium” numbers available.
Some users report anecdotal evidence that newer prefixes like 0981 experience less spam and unwanted marketing communications simply because these numbers haven’t been as widely distributed to marketing databases as older prefixes.
Troubleshooting 0981 Numbers
Despite Smart’s robust infrastructure, 0981 subscribers occasionally encounter connectivity issues. Here’s how to diagnose and address the most common problems:
Common Connectivity Issues
Signal Strength Problems:
- Weak or fluctuating signal strength
- Inability to connect to higher-speed networks (4G/5G)
- Dropped calls or interrupted data connections
Account-Related Issues:
- Inability to make calls or send texts despite having load
- Data not working despite active subscriptions
- Roaming difficulties when traveling
Diagnosis and Solutions
For Signal Strength Issues:
- Check Smart’s network coverage map to confirm service availability in your area
- Verify that your phone settings have “Network Mode” set to “Automatic” to access all available technologies
- Test signal strength in different locations to identify if the issue is location-specific
- Restart your device to reset network connections
- Ensure your SIM card is properly seated in your device
For Account-Related Issues:
- Check your account balance by dialing *121#
- Verify active subscriptions by texting DATA BAL to 9999
- For postpaid subscribers, check if your account has reached its data cap
- Ensure your account doesn’t have outstanding balance issues causing service restrictions
According to Smart’s customer service data, approximately 65% of reported connectivity issues are resolved through basic troubleshooting steps like device restarts or network setting adjustments.
Customer Service Options
Smart offers multiple support channels for 0981 subscribers:
Self-Service Options:
- Smart mobile app (available on iOS and Android)
- My.Smart online portal (my.smart.com.ph)
- *121# USSD menu for account information
Direct Support:
- 24/7 hotline: (02) 8-888-1111
- Email: customercare@smart.com.ph
- Social media: Facebook Messenger (@SmartCommunications)
- Smart Stores nationwide
For the most efficient service, have your 0981 number and at least one recent transaction reference (like a load transaction code) ready when contacting customer support.
International Usage of 63981 Numbers
Smart’s 0981 numbers, represented internationally as 63981, offer comprehensive global connectivity options for travelers and those communicating across borders.
Roaming Capabilities
Smart provides international roaming services for 0981 postpaid subscribers in over 200 destinations worldwide. The service automatically activates when you arrive at your destination and connect to a partner network.
For prepaid 0981 subscribers, roaming requires activation through the Smart Roam app or by texting ROAM ON to 333. Prepaid roaming is available in 79 countries through partnerships with 148 foreign operators.
Roaming Rates and Options:
| Service Type | Cost Range |
|---|---|
| Calls (Outgoing) | ₱30-₱100 per minute |
| Calls (Incoming) | ₱15-₱80 per minute |
| SMS | ₱15-₱30 per message |
| Data | ₱40-₱120 per MB |
For more economical options, Smart offers various roaming packages:
- Roam Surf (₱550/day for 1GB data)
- All-Day Roaming (₱999/day for unlimited calls, texts, and 1GB data)
- Destination-specific packages (prices vary)
Proper Formatting for International Communication
When sharing your 0981 number with international contacts, the correct format is:
- +63 + 981 + seven-digit number
- Example: +63 981 234 5678
For those calling an 0981 number from abroad:
- Dial the exit code for their country (e.g., 011 for the US, 00 for most European countries)
- Follow with 63 (Philippines country code)
- Then dial 981 and the seven-digit subscriber number
- Example from US: 011 63 981 234 5678
SMS and Data Usage Guidelines
International SMS:
- Sending SMS from abroad: Standard roaming SMS rates apply (₱15-₱30 per message)
- Receiving SMS while roaming: Free in most countries
Data Roaming:
- Smart recommends purchasing data roaming packages rather than using pay-per-use rates
- Data roaming can be managed through the Smart Roam app
- Important tip: Disable automatic app updates and cloud syncing to minimize unexpected data usage
According to Smart’s international services department, the most economical approach for extended international stays is to use a local SIM for data and maintain your 0981 number for receiving important communications from the Philippines.
Future of Smart Communications Numbering System
The evolution of Smart’s numbering system, including the 0981 prefix, is shaped by regulatory frameworks, technological advancements, and market demands.
Upcoming Prefix Expansions
The NTC has allocated additional prefixes to Smart Communications to accommodate future growth. While specific new prefixes haven’t been publicly announced, industry sources indicate that Smart has secured number blocks beginning with 095x and 096x for future expansion.
Based on current subscriber growth rates of approximately 2.3% annually (PLDT Annual Report 2023), Smart is projected to introduce at least one new prefix every 18-24 months.
Long-term Numbering Plans in the Philippines
The Philippine numbering system is evolving to address several challenges:
Mobile Number Portability (MNP): Since 2021, the Mobile Number Portability Act allows subscribers to keep their numbers when switching networks. This means 0981 numbers can potentially be transferred to other networks while retaining the prefix. According to the DICT, approximately 3.8% of mobile subscribers have utilized MNP services since its introduction.
Unified Numbering System: The NTC is developing a long-term plan to standardize mobile number lengths across all providers. This may eventually lead to changes in how prefixes like 0981 are formatted or recognized.
Potential Expansion: With over 156 million active SIM cards in a country of 110 million people (Digital 2023 Philippines Report), the telecommunications sector may need to introduce longer mobile numbers in the coming decade, potentially affecting all existing prefixes including 0981.
Regulatory Impacts
Recent regulatory changes significantly impacting mobile numbering include:
SIM Registration Act: Implemented in 2022, this requires all SIM cards, including those with 0981 prefixes, to be registered to specific users with valid identification. According to the NTC, this has already resulted in the deactivation of over 12 million unregistered SIM cards across all networks, potentially freeing up number allocations for future use.
Network Security Protocols: Enhanced security measures implemented by the National Security Council require telecom providers to maintain more robust verification processes for number activations, which has slowed the issuance rate of new numbers, including those in the 0981 range.
Industry analysts predict that these regulatory changes, combined with technological advancements in eSIM and virtual number technologies, will significantly transform how numbering resources like the 0981 prefix are managed in the coming years.
Read Also: 0953 What network: A Complete Guide
Conclusion
The 0981 mobile network prefix represents an important segment of Smart Communications’ subscriber base, providing comprehensive connectivity solutions across the Philippines’ diverse geographical landscape.
As we’ve explored throughout this guide, the technical infrastructure supporting 0981 numbers is robust and continuously evolving, with access to the latest technologies from 4G LTE to emerging 5G networks. Smart’s significant spectrum holdings and extensive tower infrastructure ensure that 0981 subscribers experience reliable service quality comparable to any other prefix on the network.
For consumers, understanding that your 0981 number operates on Smart’s network gives you access to the company’s full range of services, plans, and promotions. While there are no functional differences between an 0981 number and other Smart prefixes, the relatively recent introduction of this prefix means better availability of memorable number combinations.
Looking ahead, the evolution of mobile technologies and regulatory frameworks will continue to shape how the 0981 prefix and Smart’s broader numbering system operate. With mobile number portability now available, the traditional association between specific prefixes and networks may gradually diminish, though 0981 will remain historically linked to Smart Communications.
For current or prospective 0981 subscribers, this comprehensive understanding of your network prefix provides valuable context for making informed decisions about your mobile services, troubleshooting potential issues, and maximizing the benefits of Smart’s network capabilities.
FAQs About 0981 Mobile Network
How can I check if a number is on the Smart 0981 network?
You can verify if a number belongs to Smart’s 0981 network through several methods:
- Direct Dialing Test: Call the number. Smart network greetings and prompts will identify the network if the call doesn’t connect.
- Smart Services Check: Text the number from a Smart line and check if you receive any “free” or “same network” promotional rates.
- Mobile Number Portability Service: Text the number in this format: MNP (space) 0981XXXXXXX to 7077. You’ll receive a text message confirming which network currently services the number.
- Official Verification: For the most accurate verification, contact Smart’s customer service at (02) 8-888-1111.
Remember that with mobile number portability, some 0981 numbers may have been ported to other networks while maintaining the original prefix.
Can I transfer my current number to a 0981 prefix?
No, it’s not possible to change just your prefix while keeping your subscriber number. The Mobile Number Portability Act allows you to keep your entire number (including prefix) when switching networks, but doesn’t support changing prefixes within the same network.
If you specifically want an 0981 number, you’ll need to apply for a new line with Smart Communications and request this specific prefix. Note that availability of specific prefixes may vary depending on Smart’s current number allocation policies.
Are there any special features exclusive to 0981 numbers?
No, there are no features or services exclusively available to 0981 numbers. All Smart prefixes (0918, 0919, 0920, 0921, 0928, 0981, etc.) have identical access to Smart’s services, plans, and network technologies.
The only potential advantage of 0981 numbers is their relatively recent introduction, which means subscribers may have a better chance of securing memorable number combinations compared to older, more saturated prefixes like 0918.
How does Smart’s 0981 network compare to competitors?
According to OpenSignal’s 2023 Philippines Mobile Network Experience Report, Smart’s network (which includes 0981 numbers) compared to its main competitors shows:
| Metric | Smart | Globe | DITO |
|---|---|---|---|
| Download Speed | 19.5 Mbps | 13.7 Mbps | 16.8 Mbps |
| Upload Speed | 4.8 Mbps | 3.9 Mbps | 4.3 Mbps |
| 4G Availability | 86.7% | 84.2% | 73.5% |
| Video Experience | 65.3/100 | 60.1/100 | 57.2/100 |
| Games Experience | 63.2/100 | 56.8/100 | 54.1/100 |
Smart consistently leads in most performance metrics, though competition has been intensifying with DITO’s market entry and Globe’s continued network investments.
In terms of coverage, Smart (including 0981 numbers) reaches approximately 96% of the population, comparable to Globe’s 95% and significantly ahead of newcomer DITO’s estimated 70% coverage.
What should I do if experiencing poor connection with my 0981 number?
If you’re experiencing connectivity issues with your 0981 Smart number, follow these steps:
- Basic Troubleshooting:
- Restart your device
- Toggle airplane mode on and off
- Check for system updates
- Ensure “Data Roaming” is enabled in your mobile network settings
- Network Settings Reset:
- For Android: Settings > System > Reset options > Reset network settings
- For iOS: Settings > General > Reset > Reset Network Settings
- Check for Network Outages:
- Visit Smart’s official social media accounts for announced maintenance
- Check downdetector.ph for reported outages
- APN Configuration: Ensure your APN settings are correct:
- Name: Smart Internet
- APN: internet
- Proxy: Not set
- Port: Not set
- Username: Not set
- Password: Not set
- Server: Not set
- MMSC: http://10.102.61.238:8002
- MMS Proxy: 10.102.61.46
- MMS Port: 8080
- MCC: 515
- MNC: 03
- Authentication Type: Not set
- APN type: default,supl,mms
- APN Protocol: IPv4/IPv6
- Contact Smart Support: If problems persist, contact Smart’s customer service:
- Hotline: (02) 8-888-1111
- *888 from your Smart phone
- Report via the Smart mobile app
- Visit a Smart Store for device-specific issues
James Henry – Writer at Lotus Magazine, providing expert mobile network guides with clarity and precision.
