In the Philippines’ bustling telecommunications landscape, knowing 0968 what network a phone number belongs to is essential for both everyday users and businesses. If you’ve encountered a number starting with 0968 or been assigned one, you might be wondering about its network affiliation. The 0968 prefix belongs to Smart Communications, one of the Philippines’ leading telecommunications providers.
This comprehensive guide explores everything you need to know about the 0968 prefix, Smart Communications, and why mobile prefixes matter in the Filipino context.
Understanding Philippines Mobile Number Formats
Before diving deeper into the specifics of 0968, it’s important to understand how mobile numbers in the Philippines are structured. Filipino mobile numbers follow a standardized format:
- Local format: 0 + 3-digit network prefix + 7-digit subscriber number (11 digits total)
- International format: Country code (63) + network prefix without the leading zero + 7-digit subscriber number
For example, a 0968 number would be:
- Local format: 0968 XXX XXXX
- International format: +63 968 XXX XXXX (or 63968 XXX XXXX)
The National Telecommunications Commission (NTC) regulates these number allocations, assigning specific prefixes to telecommunication companies. According to NTC Memorandum Circular No. 02-03-2010, mobile number prefixes are allocated to ensure sufficient numbering resources for all operators while allowing consumers to identify networks.
Smart Communications: The Network Behind 0968
Smart Communications, commonly known as Smart, owns and operates the 0968 prefix. Established in 1991, Smart has grown to become one of the Philippines’ telecommunications giants alongside Globe Telecom.
Smart Communications is a subsidiary of PLDT Inc. (Philippine Long Distance Telephone Company), the country’s largest telecommunications conglomerate. According to recent data from the Philippine Statistics Authority, Smart serves approximately 75.6 million subscribers as of 2024, holding about 47% market share in the country’s mobile sector.
Smart launched the 0968 prefix in 2018 as part of its expansion to accommodate growing customer demand. The introduction came when Smart was rapidly expanding its network infrastructure, particularly its LTE and later 5G services.
Mary Jane Cabero, Smart’s VP of Customer Service Operations, stated in a 2018 press release: “The addition of the 0968 prefix allows us to welcome more Filipinos into the Smart network while maintaining our commitment to quality service and innovation.”
Complete Guide to Smart Prefixes
Smart Communications operates several prefix ranges, with 0968 being one of its more recent additions. Here’s a comprehensive list of Smart’s prefixes:
| Prefix | Brand | Introduced | Technology Initially Supported |
|---|---|---|---|
| 0918 | Smart | 1999 | GSM |
| 0919 | Smart | 2001 | GSM |
| 0920 | Smart | 2004 | GSM/3G |
| 0921 | Smart | 2006 | 3G |
| 0928 | Smart | 2008 | 3G |
| 0929 | Smart | 2009 | 3G |
| 0939 | Smart | 2013 | 3G/LTE |
| 0947 | Smart | 2015 | LTE |
| 0949 | Smart | 2016 | LTE |
| 0951 | Smart | 2017 | LTE |
| 0961 | Smart | 2017 | LTE |
| 0968 | Smart | 2018 | LTE/5G Ready |
| 0998 | Smart | 2019 | LTE/5G |
When 0968 was introduced, it coincided with Smart’s aggressive LTE rollout and preparation for 5G technologies. Unlike older prefixes, 0968 numbers were designed to be compatible with newer network technologies from the outset.
Smart also operates TNT (Talk ‘N Text), a subsidiary brand targeting the budget market segment. While TNT has its own prefixes (0907, 0909, 0910, etc.), it’s worth noting that TNT and Smart users enjoy the same network infrastructure, though with different service packages.
Practical Applications: Why Knowing Your Network Matters
Understanding that 0968 is a Smart Communications number has several practical implications:
Cost Considerations
Calls and texts between numbers on the same network (Smart-to-Smart) are typically cheaper than cross-network communications. Many promos offer “unlimited” calls and texts within the same network. For example:
- Smart’s All Out Surf 99 offers unlimited Smart-to-Smart calls and texts for 7 days
- Cross-network calls might cost around PHP 6.50/minute compared to PHP 2.50/minute for same-network calls
Network-Specific Promos
Smart offers exclusive promotions for its subscribers, including 0968 numbers:
- Giga Life Packages: Data packages specifically optimized for Smart users
- Smart Rewards: Loyalty points program exclusive to Smart subscribers
- Content Partnerships: Free access to certain apps and services that don’t count against data caps
According to Smart’s consumer research division, 0968 users typically consume 20% more data than users with older prefixes, likely because these newer numbers were issued during the smartphone era and to more digitally active users.
Technical Support
When troubleshooting network issues, knowing you have a 0968 Smart number helps direct you to the appropriate customer service channels:
- Smart Hotline: *888 (free from Smart phones)
- Smart Customer Service: (02) 8888-1111
- Smart Stores nationwide
Network Portability and the Future of Mobile Prefixes
The telecommunications landscape in the Philippines underwent a significant change with the implementation of Mobile Number Portability (MNP) in September 2021. This development has implications for prefix identification like 0968.
Mobile Number Portability Explained
MNP allows subscribers to keep their mobile numbers when switching to a different service provider. The Republic Act No. 11202, also known as “Mobile Number Portability Act,” mandates this service.
For 0968 users, this means:
- You can transfer your 0968 number to Globe, DITO, or other providers
- The prefix no longer guarantees network identification
- You must use network checking services to verify
Edgardo Cabarios, Deputy Commissioner of the NTC, noted: “MNP implementation means Filipinos will need to adapt to new ways of identifying networks beyond just looking at prefixes.”
Checking Network Provider Post-MNP
With MNP in effect, the traditional method of identifying networks by prefix alone is no longer foolproof. To verify if a 0968 number is still with Smart:
- Use the MNP status checking portals provided by telcos
- Dial *137# (universal network checking code)
- Use third-party apps that provide network identification
According to data from the Telecommunications Connectivity Inc. (TCI), the administrator of MNP services, approximately 3% of Smart subscribers have ported their numbers to other networks as of early 2024, with 0968 having one of the lower porting rates compared to older prefixes.
Technical Aspects of Smart’s 0968 Network
The technical infrastructure supporting 0968 numbers offers insights into service quality and capabilities.
Network Technology and Coverage
Smart’s network for 0968 users operates on:
- 4G/LTE: Band 1 (2100MHz), Band 3 (1800MHz), Band 5 (850MHz), Band 7 (2600MHz), Band 28 (700MHz)
- 5G: n78 (3500MHz), n41 (2500MHz)
According to Smart’s 2023 Annual Report, their network covers:
- 96% of the population with 4G/LTE
- 78% of the population with 5G in key urban areas
- Over 19,000 cell sites nationwide
0968 numbers, being more recently issued, are automatically provisioned for VoLTE (Voice over LTE) and VoNR (Voice over New Radio) for 5G, providing superior call quality compared to older prefixes that may require manual activation.
Performance Metrics
Independent speed tests from Ookla for Q4 2023 showed Smart’s network performance:
- Average download speed: 38.12 Mbps
- Average upload speed: 6.87 Mbps
- Average latency: 29ms
These figures place Smart slightly ahead of competitors in overall performance, benefiting 0968 users along with all Smart subscribers.
Read Also: 0991 What Network? Complete Guide to Dito Telecommunity in 2025
Troubleshooting Common Issues with 0968 Numbers
0968 users may encounter specific issues related to their numbers. Here are solutions to common problems:
Registration and SIM Card Issues
Under the SIM Card Registration Act (RA 11934), all Smart subscribers, including those with 0968 numbers, must register their SIMs by a mandated deadline. If you haven’t registered:
- Visit Smart’s SIM Registration Portal
- Provide a valid government ID and take a selfie
- Submit your personal information as required
According to Smart’s customer service department, approximately 97% of 0968 numbers have been successfully registered as of March 2024.
Signal Problems and Solutions
If experiencing poor signal with your 0968 number:
- Check for network outages: Use Smart’s service status page
- Update network settings: Dial *123# and select Network Settings
- Toggle Airplane Mode: This refreshes your connection to the nearest tower
- Ensure proper APN settings:
- Name: Smart Internet
- APN: internet
- APN type: default,supl
- APN protocol: IPv4/IPv6
International Usage
For 0968 users traveling abroad:
- Activate Smart Roaming by texting ROAM ON to 333
- Purchase roaming packages that offer better rates than standard roaming charges
- Use the Smart Roaming app to monitor usage and buy packages
Conclusion: The Significance of 0968 in the Filipino Telecom Landscape
The 0968 prefix represents more than just a set of numbers—it symbolizes Smart Communications’ expansion and network evolution. As one of the newer prefixes in Smart’s arsenal, 0968 numbers come with advantages like better compatibility with modern technologies and integration with Smart’s latest service offerings.
While Mobile Number Portability has changed how we identify networks, understanding the origin and capabilities of your 0968 number provides valuable insight into optimizing your mobile experience. Smart Communications continues to invest in network infrastructure, ensuring that subscribers—including those with 0968 numbers—benefit from improved coverage, faster speeds, and innovative services.
For consumers and businesses alike, recognizing that 0968 is traditionally a Smart number helps in making informed decisions about communication strategies, cost management, and service optimization. As the Philippine telecommunications industry continues to evolve, prefix knowledge remains a useful tool in navigating the complex world of mobile communications.
FAQs About 0968 What Network
Is 0968 always a Smart Communications number?
Historically, yes. The 0968 prefix was exclusively assigned to Smart Communications by the NTC. However, with Mobile Number Portability implementation in 2021, a 0968 number could now belong to any network if the user has chosen to port their number. To verify the current network, dial *137# or use official telco verification services.
Can I switch my 0968 number to a different network?
Yes. Under the Mobile Number Portability Act, you can transfer your 0968 number to Globe, DITO, or other providers while keeping the same number. The process is free and typically takes 24-48 hours to complete. You’ll need to ensure your account has no outstanding balances and obtain a Unique Subscriber Code from Smart before initiating the transfer.
How do I check if my 0968 number has special promos?
Dial *123# from your Smart 0968 number to access the Smart Menu, where all available promos are listed. Alternatively, download the Smart App (available on iOS and Android) to view personalized offers. You can also text PROMOS to 9999 to receive a list of current promotions available for your account.
What’s the difference between Smart and TNT 0968 numbers?
There are no TNT-specific 0968 numbers—this prefix is exclusively used for Smart branded SIMs. TNT, despite being owned by Smart, utilizes different prefixes such as 0907, 0909, and 0910. The primary differences lie in the default plans and promotional offerings rather than network capabilities.
How can I maximize network benefits with my 0968 number?
To get the most from your 0968 Smart number:
- Register for GigaLife rewards to earn points with every recharge
- Use the Smart App to track usage and discover personalized offers
- Activate Smart Signature plans if you’re a heavy user to get priority network access
- Enable VoLTE and VoWiFi in your phone settings for improved call quality
- Check for location-specific promos that may offer better rates in your area
James Henry – Writer at Lotus Magazine, providing expert mobile network guides with clarity and precision.
